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    Subject Matter Expert - SAP S4/HANA

    Intermediate (3 - 5 yrs)

    This role

    As a Subject Matter Expert (SME) within SAP ISR/HANA, you are essential to our success. With your expertise, you will support projects and initiatives, especially in the configuration of systems and operational support.

    You will work closely with IT, product leads and other SMEs within your domain and directly support our retail organization in the configuration and maintenance of the SAP retail system and the linked POS system.

    Your experience in large retail organizations will help keep the sales and service processes running smoothly. You will be the point of contact for system changes and operational support, ensuring optimal system configuration to meet project requirements.

    Responsibilities will include:

     

    • In-Depth Domain Expertise:

      • Demonstrate extensive knowledge of the SAP field and its practical applications.

      • Provide expert guidance and insights. Function as a point of contact for complex issues within the domain.

    • Troubleshooting and Decision Making:

      • Contribute to strategic problem-solving and decision-making processes.

      • Analyze and solve complex problems. Offer recommendations based on in-depth knowledge and experience.

    • Training and Mentorship:

      • Facilitate knowledge transfer within the team and mentor junior members.

      • Develop and deliver advanced training programs. Offer mentorship and guidance to less experienced team members.

    • Cross-functional Collaboration:

      • Collaborate effectively with cross-functional teams to achieve organizational goals.

      • Collaborate seamlessly across departments. Share expertise and insights to improve collaboration and project outcomes.

    • Continuous Process Improvement:

      • Identify and implement process improvements to optimize efficiency and quality.

      • Lead process improvement initiatives. Ensure compliance with industry standards. Implement measures to improve overall quality.

    Company profile

    Our client is the newest provider of Mobile, Fibre and TV with over 2000 team members who believe in challenging the status quo of telecommunications. They aspire to make technology accessible to everyone no matter where you are from or where you are going. Their name is a palindrome that highlights this understanding of knowing what your goal is no matter where you begin or end. They strive to ensure everyone participates in the digital world, as the largest telecommunications company in the Netherlands they make digital possible and are also a recognized Top Employer for 2023!

    Function criteria

    • Education level: Bachelor's/Master's degree

    • 3-7 years of relevant work experience within SAP ISR and S4/HANA

    • Experience with financial processes and basic knowledge of accounting principles such as general ledger preparation, clearing rules, etc.

    • Minimum of 3+ years of experience within the retail industry, specifically managing retail IT such as POS systems

    • Minimum of 3+ years of experience with and configuration of SAP retail solutions, such as SAP ISR and S4/HANA

    • Minimum of 3+ years of experience with other SAP modules such as SD, MM, FICO

    • Knowledge of compliance-related topics within retail and finance, both at IT and process level

    • Experience in managing third-party vendors on content, delivery, and quality

    • Strong problem-solving skills to solve problems and analyze root causes

    • Excellent analytical skills to analyze business requirements, identify system gaps, and propose solutions that improve operational efficiency and effectiveness

    • Excellent communication skills to interact with stakeholders, including business users, IT teams, and vendors

    • Experience with agile and scrum

    How to apply

    Are you just as excited as us about this role? Great! Then you're sure to be a good match! Applying for a job with us is very easy. Send your CV and motivation, using the application button and one of our recruiters will call you or email us at recruitment@irolav.world

    Apply
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